Property Operations File Specialist - Dallas Regional Office

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.

Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY:

The Property Operations File Specialist plays a key role in supporting the leasing and front office operations at various properties, particularly in projects and distressed sites. The role is responsible for processing applications, leasing paperwork, and renewals, while also providing front office coverage and assisting the team with resident inquiries and general administrative tasks. With a detail-oriented approach and strong customer service skills, the Leasing Specialist helps maintain high occupancy rates and supports the seamless execution of property management initiatives.

ESSENTIAL FUNCTIONS:

• Processes applications, leasing paperwork, and renewals while following Dominium's standards and regulatory requirements.
• Assists with daily leasing office functions, including scheduling appointments, processing applications, and supporting leasing tasks as needed.
• Serves as a resource for current and prospective residents by answering phones, addressing questions, and assisting with general inquiries.
• Works closely with leasing, maintenance, and administrative teams at various properties to provide additional support during peak times or special projects.
• Updates and maintains tracking systems for file processing and leasing duties, ensuring that all tasks are completed in a timely and organized manner.
• Addresses any issues that arise during file processing, leasing support, or resident interactions, ensuring solutions are implemented quickly and effectively
• Maintains detailed documentation of project plans, milestones, and outcomes

QUALIFICATIONS:

• Minimum of 1- 5 years of experience in property management or leasing.
• Must have knowledge of Section 42 program requirements.
• Familiarity with affordable housing programs and compliance regulations is a plus
• Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, and vendors.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Experience with property management software (such as Yardi) preferred
• Strong problem-solving skills with a customer service-oriented approach
• Ability to quickly assess site operations and deficiencies and implement immediate corrective plans.

About Us: Dominium is one of the leading affordable housing development and property management companies nationwide. We operate in approximately 20 states and employ over 1,200 employees. For 50 years, we have offered excellence to the development and management of affordable housing communities across the United States. Dominium's values - creating long-term value, developing people, integrity, and growth - are built upon our company's mission and vision. We offer a competitive salary, incentive bonus program, training and development programs, career growth opportunities and community volunteer and outreach programs. We also offer a comprehensive benefits package for eligible employees including Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts, Employee Recognition & Wellness Programs.

Dominium is committed to a diverse and inclusive workplace. Dominium is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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