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Experience Receptionist

JLL
United States, Washington, Seattle
Nov 21, 2024
The Experience Receptionist is a customer-centric role focused on maintaining a welcoming, efficient, and organized office environment. This position is responsible for managing various facility areas, providing exceptional customer service, and supporting administrative tasks to ensure a smooth workplace experience for employees and visitors.

Responsibilities:
Maintain break areas, social hubs, conference rooms, and print areas
Welcome employees and assist with office orientations
Monitor and ensure cleanliness, safety, and organization of workplace areas
Collaborate with facilities management to maintain a comfortable work environment
Prepare for meetings and events, anticipating and addressing concerns
Create work orders for custodial, maintenance, safety, and security issues
Perform mail-related tasks (sorting, distributing, preparing shipments)
Manage office supply inventory
Provide administrative support (scanning, filing, reception backup)
Assist with meeting room setups

Desired behavioral traits:
Exceptional customer service and communication skills
Professionalism and responsiveness
Proactive problem-solving ability
Strong interpersonal skills and teamwork orientation
Attention to detail and organizational skills
Adaptability to various work situations
Ability to make sound decisions under pressure

Minimum Requirements:
GED or High school diploma
2+ years of related experience in office, facility management or customer service in a professional environment
Proficiency in Microsoft Office (Word, Outlook, Excel)
Applied = 0

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