Cloud Endpoint Engineer

*This role is not eligible for sponsorship*

RESPONSIBILITIES #Ll-hybrid

• Build, modify, and improve automation workflows and integrations across multiple systems to enhance operational efficiency.
• Manage and administer cloud-based services such as Azure(IAAS), Microsoft Intune, MS O365, and Azure Active Directory (AAD)/EntraID.
• Improve, maintain, and administer VDI environments (e.g., Azure Virtual Desktop (AVD), Windows365).
• Evaluate and deploy software, upgrades, and security patches while ensuring compliance with configuration standards.
• Implement and maintain security configurations for endpoints, ensuring protection through compliance with governance and industry standards.
• Configure and deploy device management policies via AD Group Policy, Microsoft Intune, and Endpoint Configuration Manager (MECM)(SCCM)
• Oversee vulnerability and threat management practices, addressing security risks in endpoint environments.
• Monitor, evaluate, and manage endpoint performance to ensure a superior user experience and productivity.
• Collaborate with support teams and cross-functional business units to resolve production and system issues effectively.
• Provide third-tier support for complex end-user issues, ensuring timely resolution and minimal disruption to operations.
• Document all department activities, processes, and procedures to ensure clear communication and knowledge sharing.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or equivalent required
• Bachelor's degree in computer science or software engineering preferred
• Microsoft Certified Azure Administrator Associate and Microsoft Certified Azure Virtual Desktop Specialty, preferred
• Desired Technical Skills:
  
  
  
  • Advanced knowledge of the administration of MS Windows, M365, Azure, and Active Directory.
  • Intermediate knowledge working with Windows Operating Systems support, Microsoft Office Suite support, Active Directory best practices, and Active Directory Group Policy
  • Experience with the deployment of software through an enterprise management tool, including the repackaging of software installers and drivers.
  • Knowledge of Virtual Desktop Infrastructure (VDI) and Desktop as a Service such as AVD, VMware Horizon, and thin client management.
  • Familiarity with automation and scripting tools and platforms, such as Terraform, Ansible, PowerShell, and Python.
  
  
  
  

Additional responsibilities include managing and securing EUC environments across on-premises and cloud infrastructures, focusing on Microsoft Intune and Azure solutions. This role ensures a seamless and secure user experience by applying best practices in device management, vulnerability and threat management, and governance. The ideal candidate will work to provide a secure, scalable, and user-centric endpoint environment that supports productivity and operational excellence.

SCHEDULE

Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Position may require evening and weekend work to oversee implementations and problem resolutions. This role is hybrid with expectations of M - W on-site in our Newark, Oh, Orlando or Miami, FL office.