Bus Systems Analyst II

About the Role:

We are looking for an experienced and proactive Business Systems Analyst and B2B/EDI Support Specialist to join our dynamic team. The ideal candidate will excel in analyzing complex systems, troubleshooting issues effectively under pressure, and collaborating with cross-functional teams to enhance our IT operations. This role involves working closely with business operations and IT development groups to design, develop, and support system improvements.

What You'll Do:

• Analyze and resolve production issues promptly, ensuring minimal disruption to operations.

• Support and enhance the legacy CIS ERP system, including troubleshooting, implementing new requirements, and conducting data analysis, with a focus on EDI/B2B processes, order processing, and logistics.

• Collaborate with business and IT teams to ensure effective integration and configuration of B2B systems to meet business requirements.

• Maintain and manage the electronic data interchange (EDI) processes between the company, customers, suppliers, and distributors to ensure accurate, secure, and timely exchange of business data

• Continuously optimize EDI systems and processes by leveraging automation and other technical means to enhance efficiency, reduce error rates, and improve business response times.

• Design and detail the specifications for automated systems.

• Lead or participate in cross-functional projects aimed at addressing business or system challenges.

• Work effectively with offshore teams to coordinate development and support activities.

• Maintain strong business communication and document writing skills to establish and uphold procedural best practices.

What We're Looking For:

• Bachelor's degree or above in Information Technology, Computer Science, Information Management, or related fields.

• Minimum of 2 years of experience in software development, system analysis, or data analysis.

• Experience with Sybase or MySQL database servers.

• Strong analytical and troubleshooting skills, especially under pressure.

• Familiar with EDI standards (e.g., X12, EDIFACT) and protocols (e.g., AS2, FTP, SFTP), as well as a basic understanding of data formats like XML and JSON is a big plus.

• Strong communication skills and the ability to work independently.

• Experience with ERP development, particularly in supply chain or manufacturing IT systems, is a plus.

• Experience in project management is a plus, with the ability to drive system integration and upgrade projects according to the plan

• Proficiency in Java/Python is a plus.

• Fluent in Mandarin is a plus.

• Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. The average compensation for this role is $100,000- $120,000 #LI-PN1

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company