WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
Perform highly responsible operations support duties using independent judgment within defined departmental guidelines and according to departmental policies and procedures; perform clinical operational support tasks as assigned.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education
High School Diploma
- Experience
2 years of related experience
May consider prior customer service experience.
- Licenses and Certifications
(BLS) Current Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire
JOB DUTIES
- Assists therapists with properly routing patients through scheduled clinic activities.
- Addresses patient requests and needs or directs them to appropriate staff when needed.
- Assists with therapy supply levels and linen management.
- Aids in arranging inpatient transportation to and from clinic as needed.
- May assist in scheduling patients and appointments.
- Assists in maintaining clean, safe and organized work area.
- Maintains current technical skills as needed by attending training programs and seminars to continue level of competency.
- Identifies and notifies manager of patient care issues.
- Maintains current customer service, clinical, and technical skills by attending training programs and seminars to continue level of competency and ensure compliance with departmental policies and procedures.
- Provides suggestions for change and assists with development and implementation of policies and procedures.
- Maintains frequent contact with physicians, residents, fellows, allied health personnel, and other medical and/or non-medical office support personnel to coordinate necessary information to provide optimal level of patient care.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
University of Texas Southwestern Medical Center
parental leave, paid time off, paid holidays, tuition reimbursement
Nov 19, 2024