Associate Director of COIL

The Collaborative Online International Learning (COIL) Initiatives team is part of the Office of Curriculum Internationalization of the Global Programs and Strategy Alliance at the University of Minnesota (UMN). The Associate Director of COIL Initiatives provides leadership and technical and managerial support for multiple curricular, administrative, and auxiliary programs. This position works under general supervision of the Director of COIL Initiatives, but has the discretion to make daily operational decisions, recommend capital and process improvements, and initiate new programs and partnerships. As a critical member of the leadership team, the Associate Director works with the Director to foster equitable and productive international partnerships and to implement, manage, develop, coordinate, and integrate COIL and virtual exchange across undergraduate, graduate, staff, and faculty programs for all five UMN system campuses and external audiences. The Associate Director works with the Director, faculty, institutional leadership, and international partners to design, implement, and sustain high-impact COIL programming, while assessing and maintaining alignment with institutional goals and global engagement priorities. The Associate Director position requires a high degree of technical expertise in the design and use of digital education, communication, collaboration, and data management technologies for international and multilingual knowledge exchange and production. The position demands strong linguistic, organizational, intercultural communication, computational, instructional design, media creation, and critical thinking skills, with the ability to work with diverse groups and stakeholders to solve complex problems. The Associate Director is responsible for processes related to workflow management and collaborates with others to bring about integrative solutions that sustain effective COIL programming.

Responsibilities:
30% Program Development and Administration
Support and contribute to leadership in the development, coordination, and administration of the University of Minnesota COIL programs, including revenue-generating initiatives, while assessing and maintaining alignment with institutional goals and global engagement priorities.
Analyze trends in international online collaboration and COIL methodologies to modify program offerings and improve processes and effectiveness.
Identify new opportunities for COIL growth within the University and through revenue-generating programs.
Collaborate with faculty, staff, and international partners to develop innovative program offerings.
Proactively work to reduce institutional barriers that hinder faculty and student participation in COIL programs.
Develop and implement efficient, effective workflow policies and procedures in collaboration with the Director, members of the Office of Curriculum Internationalization, and other relevant units.
Works with the assistant director to assist with managing relationships and negotiations with external partners, administer service agreements, liaise with other university departments, and contribute to supervision of work provided by external consultants.
Coordinate enrollment and participation processes for COIL programs, ensuring accuracy and timely communication for all stakeholders.
Provide expert consultation to University of Minnesota faculty, staff, and external audiences to ensure effective integration of COIL into curricula.
Leverage data management and communication tools to track program performance, store data securely, and ensure compliance with international, federal, state, and institutional standards.

30% Faculty and Staff Support and Training
Provide instructional design and technical support for all COIL initiatives and to the Office of Curriculum Internationalization, as needed.
Provides Spanish translation and interpretation support for all COIL programming and the Office of Curriculum Internationalization, as needed.
Provide direct support and coaching to faculty participating in COIL initiatives, in English and Spanish, including guidance with course design, cross-cultural communication and collaboration strategies, and the use of digital information and communication technologies for international, multilingual knowledge exchange and production.
Consult with and guide staff supporting COIL initiatives, in English and Spanish, including methods for recruiting, matching, and training COIL faculty; initiating and sustaining COIL partnerships; interdisciplinary collaboration; and integrating COIL into the institution's strategic plan.
Facilitate experiential workshops in English and Spanish for faculty and on diverse approaches to COIL design and facilitation.
Collaborate with University of Minnesota academic units to address faculty and staff concerns and challenges.
Manage and coordinate participant feedback, evaluation, and continuous improvement processes for COIL initiatives.
Provide help resolving issues related to faculty effectiveness, student participation, partnership equity, and program implementation.

25% Promotion and Engagement
Collaborate with faculty, international partners, and institutional leadership to develop and implement strategies to enhance visibility and participation in COIL programming.
Develop and implement recruitment strategies to engage a wide range of faculty and students in COIL programs across the undergraduate and graduate curriculum with all five University of Minnesota System campuses and external audiences.
Collaborate with communications teams to develop promotional materials for web, social media, print, and other platforms to highlight COIL programs.
Utilize technology platforms for marketing, outreach, and stakeholder engagement, ensuring that digital tools are maximized for global collaboration and communication.
Attend and represent COIL initiatives at relevant conferences, workshops, and professional development events, building partnerships and promoting program growth.

15% Professional Development and Service
Participate in conferences, symposia, workshops and other opportunities to maintain up-to-date knowledge of the COIL, virtual exchange, global education, and online learning fields, and the professional development related to these fields.
Serve on institutional committees related to COIL, global education, and international partnerships, as appropriate.
Promote, support, and contribute to institutional internationalization efforts.
Share best practices for COIL implementation with other institutions and professional associations, leveraging technology to facilitate knowledge exchange and production.

Required Qualifications:
BA/BS in educational technology, information technology management, instructional design, or a related field and 3 or more years of related professional experience or a Master's degree in educational technology, information technology management, instructional design, or a related field and proven ability to perform the job functions.
Strong background in online instructional design and pedagogical approaches for Universal Design for Learning, preferably with a focus on COIL and virtual exchange in higher education institutions
Knowledge of international principles of data privacy and protection, including FERPA and GDPR
Proficiency in managing large datasets, using productivity and data management software
Proven experience overseeing negotiations with external international partners and managing partnerships effectively
Experience managing revenue-generating professional development programs for international audiences in higher education settings and in the context of larger development efforts
Demonstrated intercultural communication skills
Demonstrated capacity to work across differing institutional structures in higher education internationally
High degree of proficiency in English and Spanish
Experience with international student recruitment and engagement strategies
Ability to work collaboratively with diverse audiences, including faculty, students, and institutional partners at various leadership levels
Expertise in leveraging communication and collaboration technology to enhance program development, faculty engagement, and student participation
Commitment to and demonstrated capacity for incorporating Equity, Diversity, and Inclusion principles into all aspects of program support and outcomes
Proven ability to foster positive, collaborative relationships at all levels of the organization
Experience in creating and implementing programming designed for strategic revenue generation
Willingness and ability to travel as needed

Preferred Qualifications:
Experience in a leadership role
Experience in evaluating and assessing program outcomes and impact using data analytics and reporting tools
Familiarity with working in large, decentralized institutions or organizations
Experience working with diverse groups in internationalization and international education efforts
Skill in working across diverse academic, socio-economic, ethnic, and religious cultures and backgrounds
Proven skill in negotiating across diverse academic, socio-economic, ethnic, and religious cultures and backgrounds
Recipient of award and recognition for work internationalization and international education
Formal training by recognized national organizations in international education and internationalization
Experience studying and/or working in other countries

Pay Range: $44,155 - $68,000 annual, depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until Tuesday, November 26th.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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