Lock box Payment Processing

Genesis10
life insurance, 401(k)
United States, Washington, Tacoma
Nov 19, 2024
Genesis10 is seeking a Lock box Payment Processing for an on-site 7-month contract position with a leading client located in Tacoma, WA. This role pays $19/HR W2 based on experience. This role will be on-site and requires the candidate to stand for long periods of time and be able to lift 20 pounds. Job Duties: Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process Reviews and ensures proper documentation or procedures are used for moderate activities This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor. May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts. while contributing to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process Accountable for regular reporting and analysis requests Typically covers a broad range of responsibilities rather that focusing on one specific role. Recommends and implements programs to solve routine issues Is fully proficient in duties while working under moderate to limited supervision. Other duties as assigned Requirements: Typically 1-3 years of experience in operations role High School Diploma or GED equivalent. College degree preferred Works well with others in a fully developed work team environment Open minded and adaptable to new ideas in a changing environment Excellent customer service skills Proven excellent verbal/written communication and interpersonal skills Demonstrated leadership skills* Ability to work under pressure and meet deadlines Analytical, research and problem resolution skills Proficient in 10-Key, able to perform with a high degree of speed and accuracy. Comfortable navigating multiple computer systems and applications Proficient in Microsoft Office applications Intermediate understanding of accounting principles Intermediate understanding of banking policies, procedures, government regulations Intermediate understanding of loan documentation Proven ability to handle all monetary/ processing functions independently Moderate knowledge/experience in multiple payment delivery channels; OLDS, Lockbox, ACH, wires Moderate knowledge of banking policies, procedures and governmental regulations Ability to perform moderate scheduled and non-scheduled maintenance functions Proven ability to handle high transaction volumes accurately Ability to meet production goals Proven ability to handle all customer service inquires and diffuse difficult customer situations independently May train or assist in training new staff Ability to work with minimal supervision in decision making Exceptional attention to detail. Excellent customer service skills. If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Contract & Perm Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.