Inside Sales Manager
Company: Allfast Fastening Systems, LLC
Primary Location: 15200 Don Julian Road, City of Industry, CA 91745 USA
Employment Type: Salaried | Full-Time
Function: Sales
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Main Duties & Responsibilities
JOB SUMMARY:
The Inside co-Sales Manager oversees the company's Inside Sales department with
direct responsibility for the development and implementation of business
relationships with customers. This position plans, directs, and supports
all inside sales strategies, functions, policies, objectives and initiatives.
Anticipates and reacts quickly to trends and changes in performance. Manages,
develops, and mentors the inside sales team. Directly manages inside
sales and customer service representatives. Participates in corporate
succession planning activities, writes and delivers employee reviews, keeps
close tabs on employee morale and creates a positive working environment.
Essential Duties, Responsibilities and
Competencies:
Analyzes marketing trends, sales history, demographic information and related
databases to establish pricing and prepare proposals.
Collects and analyzes data on the market position of competitors.
Assists with sales negotiations, attends sales presentations and helps close
sales deals. Directly manages very large, high profile customer accounts,
as appropriate.
Ensures inside sales employees are equipped with the product, system and
selling-skills training, that they require being successful.
Continually improves the effectiveness of the inside sales organization and
enhances productivity, efficiency and customer satisfaction.
Develop and coordinate inside sales selling cycle and methodology.
Establish and implement short-and long-range goals, objectives, policies, and
operating procedures.
Promote positive relations with partners and distributors.
Work with department managers and corporate staff to develop strategies for
future business plan for the company.
Excellent verbal, written, interpersonal and persuasion
skills.
Work using both ERP and CRM systems as well as customer
portal.
Manages the standardized price list.
Helps to resolve customer conflicts and manages the process
of providing status to customers for orders.
Works with assigned outside sales team and supports the
management team as requested.
The pay scale for this position ranges from $110,000- $145,000 annually.
Qualifications
Education and/or Experience:
Bachelor's degree in Marketing or Business preferred. Must have seven to
ten years of experience in a sales leadership role with at least 4 years in
selling. Must have experience in new business development activities,
including customer interaction, acquisition and procurement processes,
competitive assessment and Fasteners
Must have Fasteners experience.
Knowledge of contracting, negotiating, and change management. Knowledge of structuring sales quota goals and revenue expectations.
Able to travel 5% of the time.