Medical Director - Residential Recovery Center

Lead with Purpose. Make an Impact on Vulnerable populations.

We are seeking an exceptional and dedicated leader to step into the role of Medical Director of our NEW Residential Recovery Center! Here you will have the opportunity to directly influence the health and well-being of vulnerable communities in Portland.

As the Medical Director, you will partner closely with the Chief Medical Officer to set the standard for clinical excellence, while leading a committed team at 16^th & Burnside - Aftercare & Recovery Clinic. This role offers a rare chance to impact care delivery across multiple innovative settings, each playing a vital role in providing compassionate and holistic healthcare to underserved populations.

What makes this opportunity unique?

• Mission-Driven Leadership: You'll have the autonomy to champion patient-centered care, advocate for high ethical standards, and drive continuous improvement, fostering a culture of collaboration and excellence.
• Diverse Impact: Oversee a wide variety of healthcare services-ranging from primary care to mobile outreach programs-giving you the platform to truly make a difference.
• Innovate and Inspire: Shape and implement clinical programs that address both the medical and social determinants of health, making sustainable changes that affect the lives of thousands.
• Join a Visionary Team: Work alongside Central City Concern, a recognized organization known for its integrative approach to healthcare for the underserved.

This is more than just a job. It's a chance to lead with purpose, drive meaningful change, and leave a lasting legacy in community healthcare.

Join us, and together we can make a significant impact on vulnerable populations.

The Medical Director provides overall medical leadership surrounding all aspects of medical care and services for clients in residential treatment. The Medical Director will serve collaboratively with the Residential Operations Director to ensure excellent quality of care and safety.

The Medical Director provides leadership and mentoring to clinical staff, and, as a key member of CCC SUDS Leadership team, contributes to setting strategic direction for this program with a focus on continuum engagement and the delivery of population-based healthcare. The Medical Director also establishes and promotes the professional, clinical, and ethical values and standards to which all clinical staff are expected to adhere.

The Medical Director promotes and maintains the programs' standards of care on both clinical and programmatic levels, as well as fostering a culture of open communication and continuous improvement. A keen focus on the delivery of evidence-based addiction care and service-line innovation is a critical role for this position. The Medical Director will serve in partnership with the Residential Operations Director to guide the clinical operation for the purpose of executing clinical care delivery of the highest safety, quality, and value for the patients and payers we serve.

MINIMUM QUALIFICATIONS:

• License to practice medicine as a medical doctor or osteopathic physician in Oregon. Board Certification in a Primary Medical Specialty: Inclusive of Internal Medicine, Family Medicine or Emergency Medicine. Board Eligible in Addiction Medicine through the ABPM with an expectation to sit for the Addiction Medicine Board Examination within the first 12 months of employment in this role.
• Minimum five years of experience in providing care as a medical provider. This timeline may include graduate medical training experience.
• Minimum one year experience in providing medical direction in an addictions medicine clinical setting.
• Current BLS certification required prior to start.
• Must meet CCC privileging requirements as outlined by FTCA.
• Must have full prescriptive powers in Oregon with a DEA number.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
• Must possess a current Oregon driver license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy, and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess, or use a controlled substance or alcohol.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
• Able to climb stairs several times a day.
• Must pass a pre-employment drug screen, TB test, and background check.
• The OAR prohibits A&D program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations, and treat each individual with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Activity and Leadership:

• Provides direct patient care 0.6 FTE at 16^th and Burnside and 0.4FTE is devoted to administrative duties and the supervision of Physician Assistant Clinical Staff, the Leadership of Nurse Practitioner Staff, Teaching and Supervision of direct medical staff.




• Includes chart review, clinical attestation, and billing, as appropriate.




• Serves as clinical leader for LMP's and other clinical staff at addictions clinical programs, including availability for brief clinical consultation, provision of clinical teaching, and modeling of exemplary clinical practice.
• Active participation in the Call-pool for 16^th and Burnside LMP's equivalent to an equal share of the call pool size. (i.e. 25% of call time for a 4-member call-pool).




• Provision of call-cross coverage in all SUDS programs, as needed to cover for program medical leadership PTO.




• Works in a dyad partnership to support program and staff development with Residential Operations Director

Management and Supervision of Addictions Licensed Medical Providers:

• Manages and supervises licensed medical providers.




• Responsible for the hiring and training of new licensed medical providers.




• Provides medical direction and clinical supervision to licensed medical providers in accordance with state regulations and standards of practice. Ensures all LMP's receive appropriate staff development, in-service training and performance review.
• Directly supervises the Lead Clinician(s) of with the goal of providing professional development and clinical program development opportunities.
• Leads the development and teaching of standard work related to medical practice for Addictions Medicine providers based on best practice, continuous learning and improvement, and compliance with rules and standards of practice.
• Engages in regular "rounds" with Addictions Medicine Providers to observe, mentor and coach these front-line teams in a manner that creates a culture of accountability and fosters continual improvement.
• Supports, through an interdisciplinary process, the appropriate credentialing and privileging of all LMP's.
• Ensures and manages staffing oversight, for the schedule of addictions medicine providers. Develops job descriptions for Addictions Medicine Providers that are comprehensive, and permit involvement in therapeutic and program development activities, as well as application of specific medical expertise.
• Oversees recruitment, evaluation, and retention of all Licensed Medical Providers in partnership with the Residential Operations Director.

Assurance of Quality and Safety of Clinical Care and Excellent Program Development

• Responsible for the development and final authorization of all Clinical Medicine practice guidelines, policies, and protocols.
• Identifies, selects and oversees implementation of clinical evidence-based guidelines and "best practices."
• In collaboration with the Residential Operations Director, Quality Management, Program Management teams, performs systematic evaluation of programmatic content and needs for clinical program adaptation, contributes, and executes programming change as analysis suggests.
• Contributes to organizational alignment surrounding integration of addictions care between residential programs and other CCC programs.
• Oversees ongoing quality assurance and continuous quality improvement programs, ensuring clinically relevant and outcomes-based quality of care provided by clinical staff.
• Participates and provides clinical leadership in all critical incident debriefings.
• Participates in clinical risk management process, providing oversight and significant contribution to systems that prevent incidents from occurring.
• Assures that all patients receive appropriate evaluation, diagnosis, and treatment, and that all addictions medical care is appropriately documented in the medical record.
• Participates in development of Electronic Medical Record process improvement.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all mandatory CCC trainings in a timely manner.
• Partners with Nursing, Admissions and Compliance leadership to manage the following;




• Ensures DEA logbook and DATA 2000 Reporting Compliance
• Participates in Incident Review and completion as appropriate, for the LMP and nursing team.
• Partners in developing quality improvement and patient safety improvement processes and change management in partnership with core administrative support staff.




• Contribute to the promotion of an operational culture of equity and inclusion inclusive of the clinical services offered, and within the facility at all levels of employment and education.
• Contribute to the promotion of a culture of trauma-informed care delivery.

Educational Excellence:

• Collaborates with other Medical Directors in design and direction of training programs of medical students, residents and fellows in CCC Health Services, in coordination with collaborating educational institutions and other CCC programs. Ensures learners are in compliance with agency policies pertaining to educational partnerships.
• Provides clinical preceptorship to ABAM fellows during rotations at CCC Chemical Dependency Programs
• Provides or delegates clinical preceptorship for medical students and residents on rotations at CCC Chemical Dependency programs.

DESCRIPTION OF OTHER DUTIES:

• In partnership with SUDS Leadership, provides strategic direction for advancement of best practices in addiction medicine throughout Central City Concern, and in the surrounding community.
• Participates in budget development and financial performance monitoring, as related to clinical operations and the clinical capacity of the LMP team.
• Collaborates with Medical Directors of Central City Concern to provide linkage between primary care, addictions treatment, and psychiatric services at CCC programs and in the surrounding community.
• Attends monthly meetings of CCC's Health Services Directors.
• Provides linkage to professional and academic communities pertaining to addiction medicine
• Provides linkage to accrediting and monitoring bodies and agencies pertaining to addictions medicine.
• Provides cross-coverage call support for SUDS Medical Leadership at Letty Owings Center, OTRC Recovery Center, Hooper DSC , and Blackburn/Eastside Concern on an ad hoc basis in the event of a coverage shortage within those programs.
• Other duties as assigned.

SKILLS AND ABILITIES:

• Knowledge, education, training, skills, and experience in a multi-disciplinary approach to physical and mental health and chemical dependency.
• Knowledge, training, skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse and mostly homeless population.
• Excellent communication skills including diplomacy, tact, effective "bedside manner" with patients.
• Ability to manage time and meet deadlines.
• Demonstrated ability to effectively supervise providers.
• Ability to keep accurate and appropriate records/documentation.
• Ability to display non-judgmental attitude.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Excellent problem-solving and conflict resolution skills.
• Ability to work in an atmosphere where people may be hostile or abusive.
• Knowledge of de-escalation methods or willing to be trained in these methods.

Benefits at Central City Concern offered to our employees!

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays + 2 Personal Holidays to be used at the employee's discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.