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Test Center Administrator

University of Arkansas
United States, Arkansas, Fayetteville
346 North West Avenue (Show on map)
Nov 20, 2024
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 11/22/2024 Type of Position:Administrative Operations and Support Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations \| OEOC \| University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351. Department:Testing Services Department's Website: Summary of Job Duties:The Test Center Administrator reports to the Director of Testing Services and directly supports the Test Center Manager. This position assists in supervising the part-time test center staff, including assigning and reviewing work and establishing work priorities. This position works closely with the team and industry partners to ensure efficient day-to-day operation of the office. The Test Center Administrator will engage with a broad range of clients, including testing candidates, students, faculty, staff, and testing partners. This position will oversee test preparation and administration to ensure the security of test materials and student confidentiality under the ADA, FERPA, Academic Integrity, and other applicable laws/policies. Applicants for this position should be organized, self-motivated, and detail-oriented. Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications: Minimum Qualifications: The formal education equivalent of a high school diploma At least one year of experience in a specialized or related area applicable to work performed Ability to work Saturdays and some evenings Preferred Qualifications: Bachelor's degree from an accredited institution of higher education At least one year of customer service experience Experience working in a standardized or academic testing environment Knowledge, Skills & Abilities: Excellent communication skills, customer service excellence, and demonstrated professionalism Ability to comprehend and assimilate technical and business-related documents Ability to work independently, as well as with a team Ability to multi-task and be detail-oriented Ability to prepare, present, and review oral and written information and reports Ability to research and analyze related work program information Ability to develop, recommend, interpret, and apply policies and procedures Ability to plan, organize, and direct the work of others Additional Information: Salary Information: $39,930.00 Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Recruitment Contact Information: Jacob London, Director of Testing Services, jrlondo@uark.edu All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Special Instructions to Applicants: Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:N/A Frequent Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking Occasional Physical Activity:N/A Benefits Eligible:Yes