Client Care Liaison - Homecare

Why You'll Love Being a Client Care Liaison at AccentCare

Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Care Liaison opportunity.

When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Care Liaison opportunity.

Join the AccentCare team and apply for this Client Care Liaison opportunity today!

Office Location: Brooklyn, NY

Hours: 9:00am- 5:00pm

Shift: Monday - Friday

Salary: $27.00/ HR + Bonus

Offer Based on Years of Experience

Client Care Liaison Responsibilities

• Establishes and maintains contact with referral sources including but not limited to hospitals, physicians, Case Managers, insurance companies, and other payors.
• Distributes information materials and participates in related promotional activities.
• Prospect and qualify new clients and referral sources, initiating and establishing new relationships from the interest generation stage through to close.
• Participates in on-going assessment of community needs and collaborates with operations to establish objectives for the expansion of relationships to meet those needs.
• Assume ongoing related client/referral source communication and presentations.
• Facilitates communication between referral sources, the community, and local office operations.
• Assists in development of agency-wide marketing plan, provides creative marketing techniques.
• Is informed regarding competitors pricing/marketing strategies.
• Works to increase number of referrals taken under care including assisting potential clients with funding sources for care through Medicaid, VA, and other payors.
• Exercises excellent time management and organizational skills to meet deadlines and sustain ability to work in a multi-task environment leading to completion of marketing activity and reporting promptly.
• Conduct external recruiting activities increasing Care Partner candidates in the local branch.
• Complies with legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards
• Maintains a commitment to the values and mission of AccentCare
• Performs special projects and other duties as assigned.

Client Care Liaison Qualifications

• Previous home health care or home care experience highly desirable
• Community Outreach Experience desired
• High School or GED required
• Bi-Lingual English/Spanish required