CLINICAL QUALITY SPECIALIST-HOC

TriHealth

United States, Ohio, Blue Ash

Nov 12, 2024

Job Overview:

This position works collaboratively with leadership in the development and support of quality initiatives to improve patient outcomes. Facilitates peer review of clinical performance within QA Committees and initiates further activity to support Hospice staff and improve care delivery. Identifies and evaluates patient care issues using applied knowledge, clinical experience, and analytical skills.

Works in collaboration with leadership to implement Professional Practice Evaluation to meet Joint Commission accreditation compliance requirements of providers. Supports root cause analysis, apparent cause analysis and other applicable Patient Safety activities.

Supports the Clinical Quality Lead in various continual readiness activities (i.e. assisting with mock surveys, unit survey preparation, performing supportive tasks related to survey readiness teams, and developing, conducting and analyzing tracer findings) and continuous Joint Commission compliance. Responsibilities would also include providing support during pre-survey preparation, on-site survey and post-survey follow up activities; assist with education of Joint Commission Standards.

Job Requirements:

Associate's Degree in Nursing

Registered Nurse

Must be a Registered Nurse in the state of Ohio

1-2 years of healthcare experience

New hire RNs required to obtain BSN within 5 years of hire

Epic

Microsoft

1-2 years of Clinical healthcare experience

Job Responsibilities:

Other Job-Related Information:

Direct Report FTEs = 0-2

Working Conditions:

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

* Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

* Offer patients and guests priority when waiting (lines, elevators)

* Work on improving quality, safety, and service

Respect: ALWAYS...

* Respect cultural and spiritual differences and honor individual preferences.

* Respect everyone's opinion and contribution, regardless of title/role.

* Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

* Value the time of others by striving to be on time, prepared and actively participating.

* Pick up trash, ensuring the physical environment is clean and safe.

* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

* Acknowledge wins and frequently thank team members and others for contributions.

* Show courtesy and compassion with customers, team members and the community