Operations Coordinator

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking Operations Coordinators for our Last Mile Facility in Twinsburg, OH!

Weekend availability required

Excel experience preferred

Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

• Scheduling drivers to make freight delivery or collect shipments and packages

• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests

• Planning predetermined routes for drivers

• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.

• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need

• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times

• Monitoring truck repairs and maintenance schedules

• Logging vendor complaints or concerns

• Answering phone calls from vendors, customers, and management and helping them as needed.

• Other duties as requested

• Strong aptitude for time management

• Excellent understanding of local and state traffic laws and regulations

• Ability to make quick changes in routing

• Strong interpersonal skills

• Ability to prioritize and multitask

• Deep understanding of computer software and technologies

• Able to read, write and speak English

• GED or higher

• 2-3 years of freight dispatching experience is highly valued

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required.

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:

$21-$23 per hour

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.