Minnesota Landscape Arboretum Gift Administration Supervisor

WORKING TITLE: Gift Administration Supervisor
SUPERVISOR: Advancement Director
CLASSIFICATION: 7208S2
CLASSIFICATION Title: Sr Office/Admin Supervisor

OVERVIEW
The Gift Administration Supervisor oversees the daily operations of the gift administration office for the Minnesota Landscape Arboretum. This position resolves complex operational processes and problems related to gift administration and supervises the full gift administration team (currently five team members.) The Gift Administration Supervisor serves as the team's representative on the Advancement Leadership Team and works independently with minimal guidance and direction.

SPECIFIC DUTIES AND RESPONSIBILITIES
Team Leadership and Supervision (50%)
* Serve on the Advancement leadership team and collaborate with Advancement and
other colleagues.
* Interprets and adapts policies and procedures.
* Participates in program planning and development and provides recommendations
based on significant knowledge of the unit's objectives and activities.
* Supervise the day-to-day administrative support operations of the gift administration
team.
* Reviews, evaluates and supports professional development related to the work and
performance of team members.
* Hire, promote, discharge, assign work, reward, discipline and direct the work of team
employees.
* Develop the gift administration annual budget and forecast monthly.
* Manage gift administration volunteers.
* Proactively maintain a positive team environment.

Process Development and Quality Assurance (20%)
* Develop processes to ensure quality and quantity of gift administration tasks, including
but not limited to gift entry (more than 31,000 entries is FY22), gift acknowledgment
letters, reporting, data integrity projects, issue resolution, membership card fulfillment
(more than 55,000 individual member cards.)
* Develops and establishes work procedures and standards to improve efficiency and
effectiveness of assigned operations.
* Resolve operational problems which have a significant impact on the overall goals of the
department.
* Ensure compliance with established standards.
* Finds solutions to routine technical or operational problems.
* Collaborate with Project and Database Manager on evaluation and resolution of CRM
functionalities.

Strategic Planning (20%)
* Provide strategic direction and priorities for the gift administration team, relating the
team's strategy with the Advancement and Arboretum strategic plan.

Other (10%)
* Perform additional duties assigned by the supervisor

REQUIRED QUALIFICATIONS (must be mentioned on application/resume)
* BA/BS degree in relevant field, plus two years of relevant experience OR six years
combination of education and experience
* Minimum of one year donor data entry experience
* Minimum of one year of supervisory experience

PREFERRED SKILLS
* Data analysis and reporting experience
* Process development experience
* Advanced CRM knowledge
* Proficiency in Asana or similar software

The Minnesota Landscape Arboretum is a community outreach unit of the University of Minnesota's College of Food, Agriculture and Natural Resource Sciences. The Arboretum is located west of Minneapolis/St Paul and its 1,200 acres traverse the municipalities of Chaska, Chanhassen and Victoria. As a member of the American Public Garden Association and an accredited museum through the American Alliance of Museums, the Arboretum is a tremendous public asset. Visitors engage with gardens, collections, natural areas, a farm, research demonstrations, youth and adult education, events and exhibits. For more information please visit us at: https://arb.umn.edu/

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).