Lead Engineer, Site Reliability Engineering

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Lead Engineer, Site Reliability Engineering at RXO, you'll be responsible for ensuring the reliability, scalability and performance of our systems and applications. You will work closely with cross-functional teams to design, implement and maintain robust infrastructure and automation solutions especially for Oracle applications on Oracle Cloud.

What your day-to-day will look like:

• Implement automation tools and processes to streamline operations and reduce toil
• Knowledge of chaos testing process, tools and identifying system faults
• Monitor system performance and troubleshoot issues to ensure high availability and reliability
• Collaborate with development teams to design and deploy applications in production environments
• Conduct root cause analysis (RCA) and implement preventive measures to minimize downtime and outages
• Develop and maintain documentation, runbooks and playbooks for operational processes
• Participate in on-call rotations and provide timely response to incidents and emergencies
• Automation:Apply automation and software to manual and mechanical tasks
• Troubleshooting:Troubleshoot complex, cross-platform issues
• Optimization:Monitor system performance, identify bottlenecks and review development designs
• Review alerts, review release code for irregularities and suggest best practices
• Continuously evaluate and improve system performance, reliability and scalability

What you'll need to excel:

At a minimum, you'll need:

• Bachelor's degree or equivalent related work or military experience
• 6 years proven experience as a Site Reliability Engineer or similar role

It'd be great if you also have:

• Bachelor's degree in Computer Science, Engineering or equivalent related work or military experience
• 7 years of IT experience with 5 years of experience in SRE and its related area
• Strong knowledge of cloud platforms, such as OCI/SaaS
• Experience on OTM [Oracle Transportation Management]
• Hands-on experience with monitoring and observability tools, such as NewRelic, Grafana or Kibana
• Solid understanding of containerization technologies, such as Docker and Kubernetes
• Experience in GCP (Google Cloud Platform)
• Excellent troubleshooting and problem-solving skills
• Experience with infrastructure as code (IaC) tools, such as Terraform or Puppet
• Proficiency in scripting and programming languages, such as Python, Go or Bash
• Strong communication and collaboration skills
• Ability to work effectively in a fast-paced and dynamic environment

In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity, or ability.

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent communityto learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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