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Customer Service Associate

Flex-Staff, Inc.
United States, Wisconsin, Eau Claire
4423 Golf Terrace (Show on map)
Nov 01, 2024
We are excited to talk with you about a fantastic Customer Service position with a local e-commerce client! This is a full-time position, Monday - Friday, 8a - 5p, and here is what you will get to do: Essential Job Duties: Process orders. Work with customers via phone, email, and live chats. Data entry wherein you will log your customer service conversations in our client's CRM system. You will be trained so you have a good understanding of our client's products so you can succeed as a top notch CSR. You will work closely with team members to align strategies and achieve goals to provide high quality customer service. You will respond to product reviews and take appropriate actions to resolve any customer issues or questions. This includes maintaining records relating to customer reviews, good or bad. Requirements: Excellent verbal and written communication skills Calm and soothing ability to work with an unhappy customer to resolve any issues Good computer/typing skills Ability and eagerness to learn company specific software programs Eagerness to learn the company business/products Ability to multi-task and work in a fast-paced environment. For more details: You can call us at 715-855-8155 Email your Resume to eauclaire@flexstaff.com Apply online at www.flexstaff.com Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunities for protected veterans and individuals with disabilities.