Strategic Account Director

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

This team drives business and collaborates with our marketing and customer success teams.

The Strategic Accounts Director works with our largest clients to drive adoption of the Invoca product and expand our relationship through new products, cross-selling into new lines of business, and additional use cases. Travel is required across the U.S. and Canada at about 25%. This role reports to the VP of Account Management.

• Prospect, identify, develop, negotiate and, ultimately drive new revenue by uncovering opportunities within these strategic accounts
• Develop and lead pipeline within your targeted accounts to meet or exceed targets
• Lead strategies for our largest accounts with our Account Management team, Customer Success team, and other internal stakeholders
• Thoroughly understand enterprise customer needs and effectively communicate Invoca value proposition across business lines
• Build and execute sales strategies, presentations, and software demonstrations for your accounts
• Provide forecast updates
• Understand the business landscape and be able to articulate differentiators
• Provide feedback to the marketing, SDR, and product teams
• Present effectively to external customers across all levels from marketing staff to C-suite executives

• 7+ years of on-quota, B2B SaaS experience selling marketing tech and ad tech to complex organizations
• Prior strategic account management experience with large enterprises
• Experience using modern SaaS sales tech stack, including Salesforce, LinkedIn, Salesloft, remote collaboration tools, and more
• Experience negotiating business terms with senior management and C-suite executives including MSSA, Order Forms, SOWs and other deal documentation.
• Experience with marketing and customer acquisition processes
• The ability to travel across the US and Canada

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - $117,000-$146,000 / plus variable

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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